Directing Work » Work Assignment » Work Follow-Up
Directing Work It is the process of assigning responsibilities to individuals or departments to perform tasks in accordance with predetermined objectives.
Communicate Clearly • Assign Wisely • Follow Up Continuously • Achieve the Goal
1. Right Person
Right Man, Right Job
Understand the strengths and capabilities of each team member in order to assign appropriate tasks, maximize individual potential, and minimize errors.
2. Clear Communication
Clearly communicate the
“Why” (Purpose),
“What” (Scope of Work),
“When” (Deadline) when assigning tasks, whether through verbal or written instructions.
3. Empower & Trust
Empowerment Assign the task, then empower your team to find their own way of working. Avoid micromanaging every step to build confidence and develop their skills
4. Follow Up & Feedback
Follow-up is not about finding fault. It is about regularly checking progress, providing guidance and recognition and continuously helping team members develop their potential.
Key Elements of Work Assignment
Behavioral Characteristics of the Employee Receiving Instructions
Feasible
Not Feasible
Selecting an appropriate directive style depends on the situation, the relationship between the person giving the order and the recipient, and the nature of the task. An effective leader should consider these factors before deciding on a style, while also being capable of leveraging the advantages of various approaches rather than being rigidly bound to just one.
Task Assignment and Delegation Process
Task assignment
Consideration of suitable candidates
“ Assign tasks or responsibilities appropriately based on each individual’s knowledge, skills, and capabilities, and continuously monitor their performance to ensure that the work is carried out correctly and achieves the defined objectives and targets within the specified timeframe.”
Characteristics of Effective Work Instructions
Clear Work Instructions Correct and Clearly Understood and make sure they can be put into practice effectively.
Clearly
»
Define the Objective
»
Assign a Responsible Person
»
Set a Clear Deadline
»
Specify the Expected Results
»
Match the Task to the Employee’s Capability
»
Follow Up Continuously
»
Provide Encouragement and Guidance
Clear communication, proper task assignment, continuous follow-up, and constructive feedback for improvement.
Things to Keep in Mind When Giving Instructions
(Follow-Up)
It is the process of monitoring the progress, performance, and problems or obstacles related to assigned tasks to ensure that the work is carried out according to plan and achieves its goals within the specified timeframe, while enabling timely improvements and corrective actions when necessary.
Ensure work proceeds according to plan and established goals.
Reduce delays and operational issues.
Enhance efficiency and work quality.
Communicate and coordinate continuously.
Work Follow – up Process
1.Define goals and action plans.
2.Communicate
and assign tasks.
3.Follow up on progress
4.Analyze and resolve problems.
5.Progress Report
6.Summary and Evaluation
Benefits of following up on work
Work tracking format
Task tracking tools
